Terms & Conditions Policy
Effective Date: August 03 2024
Welcome to Lexony Soap & Candle Company! We offer a wide variety of delightful bath, body, soap, and home fragrance products, along with the supplies you need to create your own. These Terms and Conditions ("Terms") govern your use of our website (www.lexonysoapandcandle.com), our physical stores (if applicable), and your purchase of our products.
Acceptance of Terms
By accessing our website, entering our stores, or purchasing our products, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not use our website or purchase our products.
Use of Website
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You may not use our website for any illegal or unauthorized purpose.
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You may not modify, distribute, or copy content from our website without our express written permission.
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You are responsible for maintaining the confidentiality of your account information.
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You are solely responsible for any activity that occurs under your account.
User Content
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You may submit reviews, photos, or other content ("User Content") to our website.
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You warrant that you own all rights to the User Content you submit.
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You grant us a non-exclusive, royalty-free license to use, publish, and modify your User Content for marketing purposes.
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We reserve the right to remove any User Content that we deem inappropriate.
Orders and Payment
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We reserve the right to refuse any order for any reason.
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We will charge your payment method at the time you place your order.
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We will make every effort to ensure the accuracy of pricing and product information. However, we reserve the right to correct any errors.
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You are responsible for all taxes and shipping charges associated with your order.
Returns and Exchanges
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We offer returns and exchanges on unopened and unused supplies and moulds/molds within 30 days of purchase.
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You are responsible for the cost of return shipping.
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Due to the nature of the products we sell, we will not accept returns on used or opened products, custom-made products, sale, or personal care items.
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To see our full policy on Returns & Exchanges
Product Liability
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Our products are for external use only.
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We are not responsible for any allergic reactions or misuse of our products.
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It is your responsibility to follow the instructions on the product label.
Intellectual Property
The content of our website and our products are protected by intellectual property laws.
You may not use any of our trademarks, copyrights, or patents without our express written permission.
Governing Law
These Terms will be governed by and construed in accordance with the laws of Alberta, Canada.
Entire Agreement
These Terms constitute the entire agreement between you and us regarding your use of our website and products.
Changes to Terms
We reserve the right to change these Terms at any time. You are responsible for checking these Terms periodically for changes.
Disclaimer
WE PROVIDE OUR WEBSITE AND PRODUCTS "AS IS" AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.
WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF YOUR USE OF OUR WEBSITE OR PRODUCTS.
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By using our website or purchasing our products, you acknowledge that you have read and understood these Terms and agree to be bound by them.
Additional Notes
This policy is subject to change without notice.​ This policy applies to all purchases made on our website and in our retail stores (if applicable).
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By shopping with Lexony Soap & Candle Company, you agree to the terms of this return policy.
Contact Us
If you have any questions about this Policy, please contact us at the following options:
EMAIL:
MAIL:
Lexony Soap & Candle Company
PO Box 317
Entwistle, Alberta T0E0S0
Canada
PHONE:
1-780-490-9223