Privacy Policy

Effective Date: August 03 2024

This privacy policy ("Policy") discloses the privacy practices of Lexony Soap & Candle Company ("we," "us," or "our") for Lexony Soap & Candle located at www,lexonysoapandcandle.com (the "Site"). This Policy applies to information that we collect through the Site and from our customers.

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

Personal Information: We may collect personal information, such as your name, email address, postal address, phone number, and credit card information. You provide this information when you place an order, create an account, subscribe to our newsletter, or contact us.
Payment Information: We use a third-party payment processor to collect and process your payment information. We do not store your full credit card information.
Browsing Information: We may collect information about your browsing activity on the Site, such as the pages you visit and the products you view. This information is collected using cookies and other tracking technologies.

Use of Information

We use the information we collect for the following purposes:

To process your orders and fulfill your requests.
To send you important information about your orders, including order confirmations and shipping notifications.
To send you marketing and promotional communications, including newsletters and discount offers.
To personalize your experience on the Site by recommending products that you may be interested in.
To improve the Site and our services.
To prevent fraud and protect our business.

Sharing of Information

We may share your information with third-party service providers who help us operate the Site and conduct our business. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it to them.

We may also disclose your information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the safety of others.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on the Site. Cookies are small data files that are stored on your device by a website. They can be used to remember your preferences, track your activity on the Site, and understand how you interact with our content.

You can disable cookies in your web browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Site.

Your Choices

You can unsubscribe from our marketing communications by clicking the "unsubscribe" link at the bottom of any email that we send you. You can also access and update your personal information by logging into your account on the Site.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Your Choices

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will delete any personal information that we have collected from children under the age of 13.

Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Site. You are advised to review this Policy periodically for any changes.

Contact Us

If you have any questions about this Policy, please contact us at the following options:

EMAIL:

info@lexonysoapandcandle.com

MAIL:

Lexony Soap & Candle Company

PO Box 317

Entwistle, Alberta T0E0S0

Canada

PHONE:

1-780-490-9223